UniPrint - issue with Scan to Email function this morning

Resolved
Resolved

The issue with the 'Scan to Email' function via Xerox devices is now resolved.

Thanks for your patience while this was being investigated.

If you continue to encounter any issues - please report them to the IT Service Desk.

Investigating

We have received reports that the 'Scan to Email' function is failing on Xerox devices this morning.

Attempting to Scan to Email may result in a delay of the job processing, and also a printout that reports the failed job.

Printing from UniPrint and WebPrint remains available The Copy function remains available on Xerox devices

This is being investigated and we will provide updates accordingly.

Apologies for the inconvenience.

Began at:

Affected components
  • Printing