Resolved
Resolved

Following completion of testing, network services to St Salvators Hall have been fully restored.

Residence Managers have been updated.

Thank you for your patience while the issue was investigated, and apologies for the inconvenience.

Please report any further issues to the IT Service Desk

Recovering

Network services have been restored to St Salvators Hall.

Once final testing has been completed, this post will be updated to Resolved.

Residence Managers have been provided the latest information.

Thank you for your patience while this complex issue was investigated.

Identified

The cause of the network issue has been identified, and repairs are underway.

Network access will continue to be unavailable until confirmed resolved.

Residence Mangers have been updated with the latest information.

Updated

Investigation into the issue will continue into Saturday.

This means wired and wireless networks will remain unavailable in St Salvators Hall overnight.

Residence Managers are aware of the latest information.

Updated

Our Networks team have contractors onsite, investigating this issue.

Wired/wireless network services remain unavailable in St Salvators Hall.

Residence Managers have been updated.

We will update this post further once we have more information.

Updated

Our Networks team are onsite investigating the issue.

The wired network in St Salvators is also impacted - and the services that rely on it.

Residence Managers, and Campus Card Services are aware of the ongoing issue.

We will update this post further once we have more information.

Investigating

We have received reports of a loss of Wi-Fi in one of our Halls of Residence - St Salvators Hall.

This is being investigated as a priority.

This post will be updated accordingly as investigation progresses.

Apologies for the inconvenience.

Began at:

Affected components
  • Eduroam wifi
  • Network - wired