TOPdesk have resolved the cause of the earlier incident and service stability has been restored. TOPdesk are still continually monitoring environments and have declared resolution.

Apologies for any disruption caused.


UniDesk support have identified an issue with performance and are working with the supplier (TopDesk) to resolve the fault.


We are investigating an issue with sending emails from UniDesk this morning.

Began at:

Affected components
  • UniDesk