Accessing Shared and Home drives from macOS devices

Closing this post off.

The steps will remain visible in Service Status history - for anyone that may face issues - to follow.

We have received some reports of issues accessing the Shared or Home network drives from macOS devices.

If you encounter this issue - please use the following file path formats when attempting to connect.

Apple menu bar > Go > Connect to Server:

Enter the path below - swapping for your own St Andrews username - e.g. abc123

Shared Drive:

smb://st-andrews;@cfs.st-andrews.ac.uk/shared/

e.g.

smb://st-andrews;abc123@cfs.st-andrews.ac.uk/shared/

Home Drive:

smb://st-andrews;@cfs.st-andrews.ac.uk/users//

e.g.

smb://st-andrews;abc123@cfs.st-andrews.ac.uk/users/abc123/

It's also recommended to restart your macOS device after adding the path(s) above - to remove any previous versions from cache. (Apple menu bar > Apple menu > restart)