Accessing Shared and Home drives from macOS devices

Investigating
Investigating

We have received some reports of issues accessing the Shared or Home network drives from macOS devices.

If you encounter this issue - please use the following file path formats when attempting to connect.

Apple menu bar > Go > Connect to Server:

Enter the path below - swapping for your own St Andrews username - e.g. abc123

Shared Drive:

smb://st-andrews;@cfs.st-andrews.ac.uk/shared/

e.g.

smb://st-andrews;abc123@cfs.st-andrews.ac.uk/shared/

Home Drive:

smb://st-andrews;@cfs.st-andrews.ac.uk/users//

e.g.

smb://st-andrews;abc123@cfs.st-andrews.ac.uk/users/abc123/

It's also recommended to restart your macOS device after adding the path(s) above - to remove any previous versions from cache. (Apple menu bar > Apple menu > restart)

Began at:

Affected components
  • Central file store