Resolved

The issue with the (physical) Telephony system has now been resolved by the team.

Apologies for any inconvenience caused.

Teams Telephony was not impacted during this issue.

Please report any further issues to the IT Service Desk.

Investigating

This issue is only affecting physical desk phones with a handset.

Teams Telephony is not affected, and for the vast majority of users, our Telephone system is up and running as usual.

Investigating

We are currently experience an issue with parts of Telephony system, where callers can be connected but will be unable to hear any sound. This is being investigated.

Began at:

Affected components
  • Telephone system