Resolved

The provider has updated their status post, confirming a continuation of stable behaviour of Pure/Research Portal services.

Marking this post as resolved.

Should you encounter any further issues with the Pure/Research Portals, please contact IT Service Desk.

Recovering

An update from the provider has confirmed that the Pure Portal and Research Portal have stablised.

We will continue to monitor, and mark this post as resolved once fully confirmed.

Thanks for your patience.

Investigating

The Pure Portal and Research Portal are experiencing issues this morning.

This has been observed as:

  • Error 503 - service unavailable
  • Error 502 - bad gateway

The provider is aware and is investigating. This post will be updated accordingly as that progresses.

Began at:

Affected components
  • PURE