The issue has been identified and resolved - the Shared Drive (X Drive) should now be accessible again.
Apologies for any inconvenience caused.
Please report any further issues to the IT Service Desk - including any messages received.
We have received a number of reports of issues accessing folders and files on the Shared drive (also referred to as the X drive or CFS Shared drive)
From a Windows PC - this is presented as a message '... is not accessible. The user name or password is incorrect'
From a Mac - this is presented as a 'loading' spinner which doesn't progress.
The Home Drive (also referred to as H drive) remains accessible
This is being investigated as a priority - and this post will be updated accordingly.
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