UniDesk - scheduled maintenance - Friday 17th January 22:30 - 03:00 Saturday

4 hours and 30 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Our live UniDesk environment will undergo a period of scheduled maintenance by the vendor

This is taking place during the vendor's agreed maintenance hours

Friday 17th January 22:30 until 03:00 on Saturday 18th January

During these times:

  • The UniDesk environment will be unavailable to log into

  • Inbound emails will be held in their respective mailboxes until the maintenance is completed

  • Outbound emails will not be sent during the maintenance window as the service is unavailable

Once the maintenance is complete - it may take some time for attachments on calls logged prior to become available. This is expected to complete by later Saturday morning

This message will also be shared to UniDesk Operators.

Began at:

Affected components
  • UniDesk