Uniprint - 'invalid card' message received by students on Xerox devices
We've now resolved the incident. Thanks for your patience.
The issue has been identified and actions taken to resolve it.
Students should now be able to use their ID cards to log into Xerox devices to perform print, scan and copy tasks.
Please report any further instances of this to itservicedesk@st-andrews.ac.uk
Please also refer to the available workaround of using the on-screen keyboard on a Xerox device to log in, if you continue to encounter an issue.
We have received reports that some students are receiving an 'invalid card' message when attempting to print from Xerox devices.
This is being investigated as a priority.
In the meantime - students facing this issue can log into a Xerox printer by pressing the on-screen keyboard icon - then logging in with short username format (e.g. abc123) and University password
- Printing
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from University of St Andrews service status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about University of St Andrews service status.