Resolved

The issue was identified and assistance provided to reconnect a number of University iOS and iPadOS devices back to eduroam.

Identified

We are receiving reports that University iPads and iPhones have lost connectivity to Eduroam.

If this happens to your device, please download the GetEduroam app from the App Store and login to the app. Once you have done this, your device will rejoin Eduroam. If you cannot download this app, please refer to our support pages: https://www.st-andrews.ac.uk/it-support/services/wifi/connect-to-eduroam/

Began at:

Affected components
  • Eduroam wifi