Resolved

The telephony service has now been fully restored.

Thanks for your patience while this was being investigated.

In the event of any further issues - please report them to the IT Service Desk

Recovering

The Telephony service has been restored.

A temporary fix has been implemented by our vendor; however, the service should be considered at risk until we receive further information and confirmation.

Identified

We are experiencing an issue receiving inbound phone calls made to the University. Calls made internally via Teams or to external numbers are working as normal. Our supplier is working to resolve this issue as a priority. We will update this status page with further information as we have it.

Began at:

Affected components
  • Telephone system