Resolved

Turnitin have now resolved their Service Incident - see their status page for full details - https://turnitin.statuspage.io/

"We are pleased to inform that the service has been restored.

The incident occurred between the following times:

PDT: April 21, 22:20 PM - April 23, 11:45 BST: April 22, 06:20 - April 23, 19:45 AEST: April 22, 15:20 - April 24, 04:45

We regret any inconvenience this may have caused if you were impacted by the incident."

Recovering

Turnitin have updated their Status page with the following:

"A fix has been implemented, and we are monitoring the results.

There may be delays in report generation while we work through a backlog caused by the incident. "

Please refer to their Status page for full details : https://turnitin.statuspage.io/

We will update / resolve this post accordingly, based on their updates.

Investigating

Turnitin have notified of a Service Incident on their Status Page:

"Turnitin, Turnitin UK, iThenticate, Crossref, and users accessing Turnitin via an integration are currently experiencing an unexpected service incident.

During this time, you may experience slowness in Similarity Report generation."

If you encounter any issues as a result of this - please report this to the IT Service Desk - including details of the impacted task.

We will update this notice accordingly as Turnitin make progress.

Turnitin Status page: https://turnitin.statuspage.io/

Began at:

Affected components
  • Turnitin