Software 'Elevation' messages on University Windows devices

The issue should now be resolved. Apologies for any inconvenience.

If you should happen to encounter this in the near future - e.g. using a device that has not been powered on today:

• then please refer to the gpupdate step detailed earlier as a first step
• if that does not resolve the issue - please report to the IT Service Desk

The fix has been tested successfully and will have applied to the affected PCs within the next 2-3 hours - if on the network/VPN.

You can expedite that process by running a gpupdate task via a Command Prompt on your PC.

Steps:

• Select Windows Start Menu
• Type the word Command and select the top result Command Prompt
• When the black Command Prompt window opens - type the following command and press enter:
• gpupdate

This will update User and Computer Policies on your device.

The issue has been identified and a fix is currently being tested.

This post will be updated again as that progresses.

Apologies for any inconvenience.

We have received a number of reports this morning of an issue with software rights ('elevation') messages on University Windows devices.

This is being investigated with high priority - and this post will be updated accordingly.