Unidesk - performance issues this morning

The Unidesk service has been stable since the drop in performance yesterday morning.

The findings from the vendor will be shared with Unidesk Operators.

Thanks for your patience.

The vendor have confirmed that our Unidesk environment has stabilised, and core functions are responsive.

Moving this post into 'Recovering' status for now - pending final resolution from the vendor.

Your patience is appreciated while this is being investigated.

We're seeing some performance issues with Unidesk - which began around 11:30

This is presented as:

Call queues not loading

Call counts on the Home page loading/spinning

Browser-based troubleshooting has not been seen to clear the problem

This has been logged with the vendor to be investigated as soon as possible.