Resolved

The issue with Mitel / PBX telephones has now been resolved.

Please report any further issues to IT Service Desk, including details of location.

Recovering

We have confirmation that calls can now be made from locations where an issue was reported.

This post will be updated further once confirmed fully resolved.

Thanks for your patience while this was investigated.

Investigating

We have received some reports of intermittent issues with telephones (also referred to as Mitel / PBX telephones)

This is being investigated by the supplier.

If you encounter any issues - please contact the IT Service Desk with a description of the observed behaviour

The Teams Telephony service is unaffected.

Began at:

Affected components
  • Telephone system