ResourceBooker / Timetabling - some issues with displaying information

Resolved
Resolved

Thank you for your patience while urgent unplanned maintenance was carried out.

Please let us know if you encounter any issues - via the IT Service Desk.

Investigating

Update on ResourceBooker:

ResourceBooker is currently unavailable.

Resource Booker will be reopened as soon as possible, once urgent unplanned maintenance has been completed

This information is also displayed on the ResourceBooker login page.

We'll update this post accordingly as that progresses.

Investigating

We have received a small number of reports of timetabling-related tasks not being displayed correctly.

This is presenting as:

MySaint - student timetables not displaying as expected under the Timetable / Events section

ResourceBooker / Publish - timetable information not displaying as expected

We have been in contact with the vendor to have this investigated as a priority - and have observed an improvement as a result.

We will update this post accordingly as this progresses.

Apologies for any inconvenience.

Began at:

Affected components
  • MySaint
  • Resourcebooker