Reading Lists - issue accessing content ("Account blocked")
Access to Reading Lists and other resources that use the 'ezproxy' URL stabilised earlier this afternoon.
Please report any further issues to IT Service Desk
We've received a number of reports of issues accessing Reading List content this morning.
This is presented as an 'Account Blocked' message when trying to open Reading List resources.
This was initially seen to be resolved - but have had follow-up reports that it continues.
This is being investigated as a priority - and we will update this post accordingly.
Apologies for the inconvenience, and thanks for your patience.
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from University of St Andrews service status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about University of St Andrews service status.